Volume 4,Issue 3
Research on Information Process Reengineering of College Fees under the Background of Smart Campus
Against the backdrop of advancing educational digitalization strategies, smart campus development has become a pivotal driver for modernizing higher education institutions. As a core component of university financial management, fee collection processes require optimized digital workflows that directly impact campus governance efficiency and service quality for faculty and students. Current fee collection systems in Chinese universities commonly suffer from fragmented systems, cumbersome procedures, data silos, and limited service offerings, failing to meet smart campuses’ core requirements of “data-driven operations, collaborative efficiency, and precision services.” Grounded in process reengineering, collaborative governance, and digital governance theories, this study examines existing workflow pain points and root causes through practical case analyses of university fee collection systems. It establishes clear objectives and principles for process redesign, proposes targeted implementation pathways with operational safeguards, and provides theoretical references and practical insights to facilitate fee collection digital transformation and smart campus development in higher education institutions.
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